Poet Marge Piercy may make the best case for Robotic Process Automation (RPA)—without ever intending to. It allows people to be of use by returning them to work that is real. How? By encouraging the use of technology as it was intended—to accomplish more, easier, without error, and at a quicker pace.
Data is a valued asset that can propel growth. How you collect and store it can create a risk profile you don’t fully understand—with potentially negative consequences. That’s why you need to assume you have toxic data until you can prove you can’t.
By focusing on a process small in scope and involving only one department, a Proof of Concept (PoC) process allows for the implementation of RPA with minimal effort and limited cost. It is a great way to prove to your organization and leaders that RPA is both attainable and offers real business value.
Most organizations have a lot of ideas for automation candidates, but many never ask this basic question: what is the real business value of automating the process? Process assessment identifies RPA opportunities that are easy and quick to implement…while offering tangible savings and benefits.
The typical flow of the patient revenue cycle can be divided into three sections: Patient Access, Care to Claim, and Claim to Payment. In each of these sections, Robotic Process Automation (RPA) can add value by executing repeatable process traditionally carried out by a human worker. The result: improved efficiency, greater accuracy, reduced cost, and higher employee satisfaction.
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