Oftentimes, the RPA proof of concept (PoC) process focuses on the following question: what should I automate to demonstrate value? And that's great. After all, that's the point of a PoC. However, value sometimes gets deprioritized in favor of ease and speed, which is a mistake. Because if you want to prove value, both ROI and impact need to be high. Easy is great...but only if effective.
Most businesses typically measure the value or worth of technology solutions by standard return on investment (ROI) calculation. This can easily be done with RPA. However, looking at value from another angle uncovers the true potential of RPA and why it is worth bringing into your organization regardless of the (still significant) ROI calculation.
Change can be hard. Recognizing there is a need for change might be harder. Especially if your passion is bringing order to chaos. Here, Garnet River’s RPA practice lead, Bethany Savage, shares how her experience with ERPs has informed her approach to automation and the adoption of a “quick and easy” mindset.
Most CIOs expect their involvement in cybersecurity to increase over the course of 2023. Many use artificial intelligence applications for IT operations (AIOps) and security operations (SecOps) to continuously improve the security posture of their organizations. However, few of these tools enable end-to-end security operations automation, and teams are being stretched thin. Automation can support full-scale SOAR across a number of areas, including: identity lifecycle, threat detection and prevention, incident response, and audit and compliance.
Poet Marge Piercy may make the best case for Robotic Process Automation (RPA)—without ever intending to. It allows people to be of use by returning them to work that is real. How? By encouraging the use of technology as it was intended—to accomplish more, easier, without error, and at a quicker pace.
Data is a valued asset that can propel growth. How you collect and store it can create a risk profile you don’t fully understand—with potentially negative consequences. That’s why you need to assume you have toxic data until you can prove you can’t.
By focusing on a process small in scope and involving only one department, a Proof of Concept (PoC) process allows for the implementation of RPA with minimal effort and limited cost. It is a great way to prove to your organization and leaders that RPA is both attainable and offers real business value.
Most organizations have a lot of ideas for automation candidates, but many never ask this basic question: what is the real business value of automating the process? Process assessment identifies RPA opportunities that are easy and quick to implement…while offering tangible savings and benefits.
The typical flow of the patient revenue cycle can be divided into three sections: Patient Access, Care to Claim, and Claim to Payment. In each of these sections, Robotic Process Automation (RPA) can add value by executing repeatable process traditionally carried out by a human worker. The result: improved efficiency, greater accuracy, reduced cost, and higher employee satisfaction.
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