What should I automate?Michael Conlin2023-05-05T13:26:21-04:00
Oftentimes, the RPA proof of concept (PoC) process focuses on the following question: what should I automate to demonstrate value? And that's great. After all, that's the point of a PoC. However, value sometimes gets deprioritized in favor of ease and speed, which is a mistake. Because if you want to prove value, both ROI and impact need to be high. Easy is great...but only if effective.