People. Process. Product.
Done right.

Great organizations empower their best people to do their best work. That’s why for more than 23 years, Garnet River has been a relationship-oriented, conversation-first company built around multi-disciplinary practice groups. While people and process are defined and valued differently by different organizations, getting them right means everything to everyone…and we have the talent, experience, and technology platforms to help you do it.

Photo of Garnet River business consultants collaborating with clients

Great organizations empower their best people to do their best work. That’s why for more than 20 years, Garnet River has been a relationship-oriented, conversation-first company built around multi-disciplinary practice groups. While people and process are defined and valued differently by different organizations, getting them right means everything to everyone…and we have the talent, experience, and technology platforms to help you do it.

Let’s go farther, together

Garnet River was first known as a UNIX engineering firm, with a Java development center. The expertise-based approach we developed over 23 years ago still drives all we do and deliver today—across an expanded platform of staffing, solutions, and products…powered by great people, proven processes, and innovative technology. Here are three reasons why we remain a great business partner.

RELIABLE

Founded in 2000—with a culture centered on “practical idealism”—we are privately held, stable, transparent, and financially strong.

AGILE

With a team of experienced specialists, 100+ employees, and 20 contractors, we provide on-demand services and support.

EFFECTIVE

Whether cutting costs and improving efficiency, ensuring security, or staffing with success, we offer a strong value proposition.

Multidisciplinary & Collaborative

Garnet River has three delivery channels: Business and IT Solutions, Staffing, and Products. What makes us unique is not the breadth of our expertise—though it’s unmatched in Upstate New York—but rather our culture of collaboration and ability to support any operational need a business or organization may have—whether it’s augmenting staff with highly qualified, vetted professionals; tapping into the knowledge of subject matter experts around strategy and growth; or leaning on talented business and development partners to bring a product idea to life.

Business & IT Solutions

Accounting / Finance
Cloud / Infrastructure
Cybersecurity
Data Analytics / Business Intelligence
Healthcare Operations
Human Resources
Legal / Risk Management
Marketing
Project Management
Robotic Process Automation
Quality Assurance

Staffing / Workforce

Permanent Placement
Staff Augmentation / Contract
Temporary to Permanent
Recruitment Outsourcing

SPECIALIZATIONS
Administration
Accounting / Finance
Creative / Marketing
Information Techology
Human Resources
Legal
Healthcare Operations

Products & Apps

The Apron App
BeHerd
Capella Care
Cisco / Meraki
Fortinet
Microsoft
Modo Bio
Yubico

  • Photo of mentoring checklist that supports casting off the tyranny of should

Mentoring and casting off the tyranny of the should

Garnet River President and CEO Steve Richards has a passion for mentoring, usually on the topics of career and work path. Here he shares some lessons learned, tools that provide guidance along the journey, and why it takes courage for people to pursue work spent in "flow" and a career with meaning.

  • Photo of computer showing logo of CMS program audit

Are you CMS program audit ready for 2024

Annually, open enrollment activities are a true performance test of your company’s systems and processes. Challenges faced during open enrollment can lead to significant compliance risks for your organization as it enters the CMS 2024 Program Audit time of year.

  • Photo of computer showing logo of CMS program audit

CMS releases updated Plan Communications User Guide (PCUG)

On November 30th, 2023, CMS released the updated Plan Communications User Guide (PCUG) 17.4v for Medicare Advantage and Prescription Drug Plans. Changes are minimal, but the release is always a good time for you to revisit what you're doing. Here's what you need to know and what you should be thinking about.

  • Photo of teen struggling with mental health and screenshots of BeHerd app

BeHerd promotes teen connectivity and improved mental health

Garnet River's product team is proud to announce the launch of our newest app, BeHerd—a teen-focused, teen-empowering app that makes it easier to connect, share, and listen. BeHerd is not intended to be disruptive but rather to be an added resource that reimagines how kids can seek and get support.

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