People. Process. Product.
Done right.
Great organizations empower their best people to do their best work. That’s why for more than 23 years, Garnet River has been a relationship-oriented, conversation-first company built around multi-disciplinary practice groups. While people and process are defined and valued differently by different organizations, getting them right means everything to everyone…and we have the talent, experience, and technology platforms to help you do it.

Great organizations empower their best people to do their best work. That’s why for more than 20 years, Garnet River has been a relationship-oriented, conversation-first company built around multi-disciplinary practice groups. While people and process are defined and valued differently by different organizations, getting them right means everything to everyone…and we have the talent, experience, and technology platforms to help you do it.
Let’s go farther, together
Garnet River was first known as a UNIX engineering firm, with a Java development center. The expertise-based approach we developed over 23 years ago still drives all we do and deliver today—across an expanded platform of staffing, solutions, and products…powered by great people, proven processes, and innovative technology. Here are three reasons why we remain a great business partner.
RELIABLE
Founded in 2000—with a culture centered on “practical idealism”—we are privately held, stable, transparent, and financially strong.
AGILE
With a team of experienced specialists, 100+ employees, and 20 contractors, we provide on-demand services and support.
EFFECTIVE
Whether cutting costs and improving efficiency, ensuring security, or staffing with success, we offer a strong value proposition.
Multidisciplinary & Collaborative
Garnet River has three delivery channels: Business and IT Solutions, Staffing, and Products. What makes us unique is not the breadth of our expertise—though it’s unmatched in Upstate New York—but rather our culture of collaboration and ability to support any operational need a business or organization may have—whether it’s augmenting staff with highly qualified, vetted professionals; tapping into the knowledge of subject matter experts around strategy and growth; or leaning on talented business and development partners to bring a product idea to life.
Business & IT Solutions
Accounting / Finance
Cloud / Infrastructure
Cybersecurity
Data Analytics / Business Intelligence
Healthcare Operations
Human Resources
Legal / Risk Management
Marketing
Project Management
Robotic Process Automation
Quality Assurance
Staffing / Workforce
Permanent Placement
Staff Augmentation / Contract
Temporary to Permanent
Recruitment Outsourcing
SPECIALIZATIONS
Administration
Accounting / Finance
Creative / Marketing
Information Techology
Human Resources
Legal
Healthcare Operations
Products & Apps
The Apron App
BeHerd
Capella Care
Cisco / Meraki
Fortinet
Microsoft
Modo Bio
Yubico
BeHerd promotes teen connectivity and improved mental health
Garnet River's product team is proud to announce the launch of our newest app, BeHerd—a teen-focused, teen-empowering app that makes it easier to connect, share, and listen. BeHerd is not intended to be disruptive but rather to be an added resource that reimagines how kids can seek and get support.
Bailey appointed Human Resources manager
Gloria Bailey has been appointed Human Resources manager for Garnet River, responsible for employee onboarding, recruitment assistance, benefits, policy, and compliance.
Medicaid and CHIP eligibility
On August 30, the Centers for Medicare & Medicaid Services (CMS) sent a letter to all 50 states, requiring a review of their eligibility systems. The impetus for this letter: CMS determined some states’ Medicaid and CHIP eligibility systems are incorrectly configured to automatically renew people at the family level and not the individual level. Read here how this requirement and recommendations affect health plan partners.
Part C & Part D Enrollment and Eligibility Guidance
On August 15, 2023, CMS released the updated guidance for Part C and Part D enrollment and eligibility. Included with the policy and technical changes was a new MA model enrollment request form. Read about the notable updates here, as well as access links to enrollment/disenrollment instructions and forms.