Thought Leadership: Compassion, Commitment, Collaboration
Cultivating Success is a responsibility and a promise we make each day to ourselves, our peers, partners, and clients. To help deliver on our promise, here we share our thoughts, ideas, and experiences in the hope you will find inspiration and insight to inform your own thoughts and ideas. Perhaps you will be compelled to ask a better question of us, to challenge us to help cultivate your success. We’d love to hear from you. You can send us your questions here.
Outsourcing recruitment: Why no one’s laughing at those who choose staffing
In a tight labor market with limited options, those with hiring responsibilities are left scratching their heads. Outsourcing recruitment can be the answer.
Hiring a Chief Information Officer
Garnet River CEO and Principal Consultant Steve Richards has been involved in hiring many CIOs. As a manager and adviser, here are patterns he's seen worth talking about.
The evolution of RPA and AI: Getting from efficient to next-level awesome
RPA automates repetitive and rule-based tasks. AI enables machines to perform cognitive tasks. Together, RPA and AI can transform your organization.
What is SAAP? It is Security as a Process
Security as a Process (SAAP) and the classification of information is fundamental to information security. This article, the second in a three-part series, looks at the "how" of information security and why it is so important.
Three elements that complete the governance pyramid
The governance pyramid is built bottom-up with policy, standards, process, procedures, and guidelines. To be effective, the structure needs to be organized, consistent, and aligned with to policy and business need.
The secrets behind information security organization
Information security is a multifaceted field, covered with tempting baubles and sharp thorns. The unifying framework is governance. This article, the first in a three-part series, looks at standards and policy.
Mentoring and casting off the tyranny of the should
CEO Steve Richards has a passion for mentoring, usually on the topics of career and work path. Here he shares lessons learned, tools for guidance, and why it takes courage for people to pursue work spent in "flow" and a career with meaning.
Are you CMS program audit ready for 2024
Open enrollment activities are a true performance test of your company’s systems and processes. Garnet River Healthcare can get you 2024 CMS program audit ready.
CMS releases updated Plan Communications User Guide (PCUG)
CMS released the updated PCUG 17.4v for Medicare Advantage and Prescription Drug Plans. Changes are minimal, but the release is always a good time for you to revisit what you're doing.
Medicaid and CHIP eligibility
On August 30, CMS sent a letter to all 50 states, requiring a review of their eligibility systems. The impetus for this letter: CMS determined some states’ Medicaid and CHIP eligibility systems are incorrectly configured.
Part C & Part D Enrollment and Eligibility Guidance
On August 15, CMS released the updated guidance for Part C and Part D enrollment and eligibility. Included with the policy and technical changes was a new MA model enrollment request form.
RPA before AI
Robotic Process Automation can transform your business operations before even considering integrating Artificial Intelligence. That’s right: RPA before AI.
Is AI really revolutionary?
Is AI really revolutionary? Perhaps the answer lies in determining what, if anything, AI has revolutionized. A look to the past suggests more than realized.
Annual Election Period must-dos for Medicare Advantage Plans
To prepare for Annual Election Period, Medicare Advantage Plans and BPOs need to do more than cover cost and treatment. They need to elevate member experience.
There’s a growing accounting workforce gap, technology can help close it
When done right, technology maximizes—not diminishes—the value of the worker. This is especially true when looking at the growing accounting workforce gap.
Empowering employees: RPA, job satisfaction, and work-life balance
While concerns about automation replacing human workers remain, businesses doing it see a connection between RPA, job satisfaction, and work-life balance.
