CMS releases updated Plan Communications User Guide (PCUG)
CMS released the updated PCUG 17.4v for Medicare Advantage and Prescription Drug Plans. Changes are minimal, but the release is always a good time for you to revisit what you're doing.
Medicaid and CHIP eligibility
On August 30, CMS sent a letter to all 50 states, requiring a review of their eligibility systems. The impetus for this letter: CMS determined some states’ Medicaid and CHIP eligibility systems are incorrectly configured.
Part C & Part D Enrollment and Eligibility Guidance
On August 15, CMS released the updated guidance for Part C and Part D enrollment and eligibility. Included with the policy and technical changes was a new MA model enrollment request form.
RPA before AI
Robotic Process Automation can transform your business operations before even considering integrating Artificial Intelligence. That’s right: RPA before AI.
Is AI really revolutionary?
Is AI really revolutionary? Perhaps the answer lies in determining what, if anything, AI has revolutionized. A look to the past suggests more than realized.
Annual Election Period must-dos for Medicare Advantage Plans
To prepare for Annual Election Period, Medicare Advantage Plans and BPOs need to do more than cover cost and treatment. They need to elevate member experience.
There’s a growing accounting workforce gap, technology can help close it
When done right, technology maximizes—not diminishes—the value of the worker. This is especially true when looking at the growing accounting workforce gap.
Empowering employees: RPA, job satisfaction, and work-life balance
While concerns about automation replacing human workers remain, businesses doing it see a connection between RPA, job satisfaction, and work-life balance.
Choose the right cloud services and MSP provider
From performance to security and cost efficiency, cloud services paired with a MSP support and transform business operations through capability and execution.
What does AI do?
Most admit AI is revolutionary. Still, many say: "So what?" Then ask: "What does AI do?" In short: AI changes the game. Here are 7 ways it will shape commerce.
