News & Thought Leadership

Sharing our experience and offering insights so you can see what's around the bend...then chart a path forward.

News & Thought Leadership2022-12-07T08:03:48-05:00
  • Photo of mentoring checklist that supports casting off the tyranny of should

Mentoring and casting off the tyranny of the should

Garnet River President and CEO Steve Richards has a passion for mentoring, usually on the topics of career and work path. Here he shares some lessons learned, tools that provide guidance along the journey, and why it takes courage for people to pursue work spent in "flow" and a career with meaning.

  • Photo of computer showing logo of CMS program audit

Are you CMS program audit ready for 2024

Annually, open enrollment activities are a true performance test of your company’s systems and processes. Challenges faced during open enrollment can lead to significant compliance risks for your organization as it enters the CMS 2024 Program Audit time of year.

  • Photo of computer showing logo of CMS program audit

CMS releases updated Plan Communications User Guide (PCUG)

On November 30th, 2023, CMS released the updated Plan Communications User Guide (PCUG) 17.4v for Medicare Advantage and Prescription Drug Plans. Changes are minimal, but the release is always a good time for you to revisit what you're doing. Here's what you need to know and what you should be thinking about.

  • Photo of teen struggling with mental health and screenshots of BeHerd app

BeHerd promotes teen connectivity and improved mental health

Garnet River's product team is proud to announce the launch of our newest app, BeHerd—a teen-focused, teen-empowering app that makes it easier to connect, share, and listen. BeHerd is not intended to be disruptive but rather to be an added resource that reimagines how kids can seek and get support.

  • Photo of family at doctor, showing importance of states maintaining compliance with Medicaid and CHIP eligibility

Medicaid and CHIP eligibility

On August 30, the Centers for Medicare & Medicaid Services (CMS) sent a letter to all 50 states, requiring a review of their eligibility systems. The impetus for this letter: CMS determined some states’ Medicaid and CHIP eligibility systems are incorrectly configured to automatically renew people at the family level and not the individual level. Read here how this requirement and recommendations affect health plan partners.

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