Thought Leadership: Compassion, Commitment, Collaboration

Cultivating Success is a responsibility and a promise we make each day to ourselves, our peers, partners, and clients. To help deliver on our promise, here we share our thoughts, ideas, and experiences in the hope you will find inspiration and insight to inform your own thoughts and ideas. Perhaps you will be compelled to ask a better question of us, to challenge us to help cultivate your success. We’d love to hear from you. You can send us your questions here.

  • Data analytics and business intelligence: The cornerstones of today’s businesses

    AI and LLMs like ChatGPT and Bard will change work. True. Lost in the buzz: you can't do effective AI without data analytics and business intelligence.

  • Understanding “employer branding”: Double the challenge in the staffing world

    In the staffing world, employer branding is a unique reflection of the partnership that develops between a firm and an organization who provides staffing services.

  • Attention Indifference Disorder and marketing strategy

    Attention Indifference Disorder is characterized by the myriad confusion of digital media that confounds marketers. One size doesn't fit all. Target your audience.

  • Human Resources: We’re not out to get you!

    A message from Human Resources almost never means you’re getting fired, so don’t panic. HR is not in business to drive employees crazy. We can actually be nice.

  • Choosing a staffing agency: How to hire the best…at hiring

    The first step in outsourcing hiring is hiring the outsourcer. Are you choosing the right staffing agency? Here's some tips for picking the right partner.

  • What’s old is new again: Hardware and software time slices

    When computers took up an entire room, programmers received time slices. Then subscriptions became the fad. Now? We're seeing both models. Is one better?

  • Outsourcing recruitment: Why no one’s laughing at those who choose staffing

    In a tight labor market with limited options, those with hiring responsibilities are left scratching their heads. Outsourcing recruitment can be the answer.

  • Hiring a Chief Information Officer

    Garnet River CEO and Principal Consultant Steve Richards has been involved in hiring many CIOs. As a manager and adviser, here are patterns he's seen worth talking about.

  • The evolution of RPA and AI: Getting from efficient to next-level awesome

    RPA automates repetitive and rule-based tasks. AI enables machines to perform cognitive tasks. Together, RPA and AI can transform your organization.

  • What is SAAP? It is Security as a Process

    Security as a Process (SAAP) and the classification of information is fundamental to information security. This article, the second in a three-part series, looks at the "how" of information security and why it is so important.

  • Three elements that complete the governance pyramid

    The governance pyramid is built bottom-up with policy, standards, process, procedures, and guidelines. To be effective, the structure needs to be organized, consistent, and aligned with to policy and business need.

  • The secrets behind information security organization

    Information security is a multifaceted field, covered with tempting baubles and sharp thorns. The unifying framework is governance. This article, the first in a three-part series, looks at standards and policy.

  • Mentoring and casting off the tyranny of the should

    CEO Steve Richards has a passion for mentoring, usually on the topics of career and work path. Here he shares lessons learned, tools for guidance, and why it takes courage for people to pursue work spent in "flow" and a career with meaning.

  • Are you CMS program audit ready for 2024

    Open enrollment activities are a true performance test of your company’s systems and processes. Garnet River Healthcare can get you 2024 CMS program audit ready.

  • CMS releases updated Plan Communications User Guide (PCUG)

    CMS released the updated PCUG 17.4v for Medicare Advantage and Prescription Drug Plans. Changes are minimal, but the release is always a good time for you to revisit what you're doing.

  • Medicaid and CHIP eligibility

    On August 30, CMS sent a letter to all 50 states, requiring a review of their eligibility systems. The impetus for this letter: CMS determined some states’ Medicaid and CHIP eligibility systems are incorrectly configured.