A lesson about caring learned from an exercise in product branding
This baby elephant not wanting to leave the side of its mom reminds us of a lesson about caring. A good intention with a bad approach can lead to a poor result.
Questions health carriers should ask as they plan for the future
Open enrollments come and go quickly. To ensure customer expectations and compliance requirements are met, here are five questions health carriers should ask.
IV&V Lessons: Five things learned over 30 years
Carl Blanchette is a respected Independent Verification & Validation (IV&V) leader who has learned many lessons over 30 years. Here are his top five.
Caregiver support: How to not lose yourself (when finding yourself) in the service of others
One in five American adults are caregivers. More than a quarter of them struggle with it. New technology platforms can help make caregiver support easier.
Six must-dos as the Medicare Advantage Annual Election Period approaches
Prepping for the Annual Election Period (AEP)? Make sure these six items for Medicare Advantage Plans and BPOs are completed within CMS regulatory timeframes.
RPA adds value across the patient revenue cycle
The typical flow of the patient revenue cycle can be divided into three sections: Patient Access, Care to Claim, and Claim to Payment. RPA adds value to each.
