Case Studies
When we come across a challenge, we find a solution… that makes an impact. Here are some examples of the targeted, innovative work our practices and people are delivering across a variety of industries.
Compliance outreach and reviews to cover EVV attestation and data submission requirements
By remaining compliant with EVV data submissions practices, states maintain federal assistance dollars and can improve the health and welfare of individuals.
Post-payment audits for Medicaid Inspector General maximize technology investments
Garnet River conducted post-payment audits to verify provider eligibility and EHR technology usage, identifying potential recoupment of fees through data and documentation review.
State Agency Contracts for Quality Assurance to Ensure Compliance with CMS Guidelines
With expertise in HCBS Final Rule, PCP, and Medicaid, the Garnet River Quality Assurance & IVV team ensures a state agency complies with CMS guidelines.
Easing the navigation and content management of a 25,000+ page website
With more than 25,000 web pages and files, a large state agency in the Northeast needed to improve the user experience of site visitors and make content management easier for key contributors. Garnet River oversaw a complete redesign.
Large state agency unifies around an enterprise learning management system
A large state agency spread across many locations was struggling with 19 disparate stand-alone learning management solutions. We introduced a single LMS, bringing consistency and standardization.
Health Carrier Uses Reg Matrix to Increase CMS Star Rating
After a CMS audit identified CAPs for a health carrier with 4 million members, we developed a Regulatory Matrix and helped mitigate and get CMS approval for all CAPs. Approximately 75 findings were identified with proposed solutions. The plan's CMS Star Rating increased by 1 point in most categories and an overall star rating of 4.5
State Agency Introduced Innovation to Database and Reporting Tools
With 30% of a state agency's department projects exceeding approved budget, innovating around technology to improve monitoring brought it down to under 5%.
Quality Assurance & IVV Helps State Agency Retain Federal Funding
With decades of experience in healthcare mandates and operational management, Garnet River worked with the DOH to identify system changes needed to maintain funding.
Autism Nonprofit Transitions to Co-Managed IT
During the organization’s transition period we performed a complete IT and HIPAA audit, assumed control of all IT systems, transitioned away from the IT Director, assisted with the hiring process of the new IT staff, and implemented our Co-managed IT solution in their organization.
RPA for College Athlete Recruiting
We created an attended bot that allowed coaches to quickly and easily search through a nationwide database to find high school students that met the team’s desired qualifications for recruitment. A pool of prospects was built in hour.
Renowned Golf Resort Goes to the Cloud for IT Infrastructure
After an initial assessment, we worked with the onsite administrator to remove obsolete software, defective hardware, poorly working antivirus, and inadequate backup systems. We then began Co-Managed IT Services and provided CTO level guidance on new projects and initiatives.
Grocery chain uses RPA to automate reports
We created an attended bot, which relies on human intervention for some steps, to gather the necessary information and format it into a standard template to distribute two weekly compliance reports to senior executives. The bot saved four additional hours per week.
