Workforce planning: What it is and why it matters
One of the great challenges for most businesses (and economies) is the dynamic that the most in-demand skills and high-growth occupations are the toughest to hire for. Workforce planning is a proactive approach to addressing this problem. By identifying an organization's current and future talent requirements, it can aligns talent needs with business objectives and laying a foundation for growth and long-term success.
What should I automate?
Oftentimes, the RPA proof of concept (PoC) process focuses on the following question: what should I automate to demonstrate value? And that's great. After all, that's the point of a PoC. However, value sometimes gets deprioritized in favor of ease and speed, which is a mistake. Because if you want to prove value, both ROI and impact need to be high. Easy is great...but only if effective.
A minute saved, a minute earned: RPA is worth the cost
Most businesses typically measure the value or worth of technology solutions by standard return on investment (ROI) calculation. This can easily be done with RPA. However, looking at value from another angle uncovers the true potential of RPA and why it is worth bringing into your organization regardless of the (still significant) ROI calculation.
To improve productivity, outsource staffing operations
We’re big on automation—as a tool to improve efficiency and outcomes to the benefit of a human worker. But we’re bigger on people and know not all companies have all the resources they need at all times to meet demand and sustain growth. While automation can sometimes be the answer, often times the better answer is to outsource. This is particularly true with staffing, which is hard to do and even harder to do well.
Data, analytics, and cybersecurity are the legs of the modern technology stool
If you listen to organizational leaders across any industry, it’s not uncommon to hear them say: “We are a technology company that does banking…or health care…or manufacturing.” And it’s true. Technology is at the core of how most organizations operate, and data, analytics, and cybersecurity are the three legs that hold it up. When combined effectively, they create a powerful framework with numerous benefits, from improved decision making to improved efficiency and an enhanced customer experience.
Is your CMS program audit ready for 2023
Annually, open enrollment activities are a true performance test of your company’s systems and processes. Challenges faced during open enrollment can lead to significant compliance risks for your organization as it enters the CMS 2023 Program Audit time of year.
