Case Study
The Practice
Robotic Process Automation
The Client
A large medical center that processes hundreds of patient billing claims monthly.
The Challenge
Correcting patient billing to reflect 340B drug discount pricing and releasing claims was a labor-intensive task that required significant manual effort.
The Solution
We implemented an RPA solution where a bot was designed to identify claims eligible for 340B drug discount pricing, correct the billing, and release the claims in the system. This unattended bot operated without human intervention, ensuring that claims were processed accurately and efficiently.
The Impact
The medical center achieved an increase in claims processing efficiency, allowing the billing department to focus on complex cases and reduce the time required to process claims.
