Visibility of risk, assessment of probability, prioritization of remedial tasks, and capability to achieve positive resolution are critical to our mission as your partner. Quality assurance is not a nice to have and requires more than a “set-it-and-forget-it” approach to compliance. We’re on the job with you every step…setting rules, monitoring, anticipating, and acting as needed to achieve and exceed expectations.
Quality Assurance & IVV
We provide the independent expertise and accountability needed to meet project requirements and reduce risks.
“The true purpose of IVV and Quality Assurance is to verify and validate that a system will comply with its stated requirements, organizational standards, and meet expected outcomes. That’s why we advocate engaging with an IVV vendor at the very beginning of a new system’s planning phase. It’s a proactive approach that improves the quality and success of projects, especially as they become more complex.”
Jacqueline Carpenter, Practice Lead
QA Analyst Team Ensures Compliance to Enhance Lives
When HCBS introduced new requirements, our QA analyst team gave support to MLTCs and SADCs, ensuring CMS guidelines and enhancing the lives of members.
State Agency Contracts for Quality Assurance to Ensure Compliance with CMS Guidelines
With expertise in HCBS Final Rule, PCP, and Medicaid, the Garnet River Quality Assurance & IVV team ensures a state agency complies with CMS guidelines.
State Agency Introduced Innovation to Database and Reporting Tools
With 30% of a state agency's department projects exceeding approved budget, innovating around technology to improve monitoring brought it down to under 5%.
Quality Assurance & IVV Helps State Agency Retain Federal Funding
With decades of experience in healthcare mandates and operational management, Garnet River worked with the DOH to identify system changes needed to maintain funding.
Why Garnet River Quality Assurance & IVV
We offer industry leading expertise, both for private and public sector projects. Our consultants have experience performing various roles in the System Development Life Cycle (SDLC), serving as an unbiased third party in the comprehensive review, analysis, and testing of software and processes.
Working with Garnet River, you will:
- Identify vulnerabilities
- Reduce project costs
- Improve quality
- Select the right software and process
- Communicate with greater clarity and impact
- Validate and verify through testing
- Plan for contingencies
- Mitigate risks
Our Beliefs
We have been implementing and supporting “next generation” systems for more than 30 years. As much as things change, they remain the same. What was critical to success 30 years ago remains just as important today—even if systems, structures, and processes grow more complex.
- Engage your QA & IVV vendor at the beginning of project planning. By being proactive, quality and success rates increase, as projects will comply with their stated requirements, standards, and outcomes from day one.
- Value the “I” in IV&V. In addition to bringing an outside perspective, an independent vendor has many years of knowledge and experience your internal team may not. They can add value by complementing what you know, as well as share insights and knowledge on what you don’t know.
- Operate your IV&V program continuously. A team that works on an ongoing basis is engaged, aware, and can provide the most expeditious and timely recommendations for improvement.
- Understand the regulations. Knowing the rules allows for quick adaption when the rules change, which is often. It also helps with identifying real risks—not just standard project risks that everyone encounters. This is particularly relevant to federally funded projects.
- Provide value. Inherently, an independent view provides an unbiased review of project activities, artifacts, and relationships. It also must provide value on behalf of all stakeholders, not just to the project director to whom all other vendors report. The sole interest should be successful execution of the project plan.
Areas of Specialization
Business Analysis ~ Healthcare ~ Project Management ~ Requirements Development ~ Results Reporting ~ Stakeholder Engagement ~ Testing ~ Tool Validation ~ User Acceptance Testing
