Case Study
The Practice
Project Management
The Client
A large state agency with multiple locations across the state
The Challenge
To implement an enterprise level solution to allow for better management of the agency’s greater than 25,000 static web pages and files; to deliver information relevant to public need in a timely fashion.
The Solution
Under the guidance of Garnet River project management and business analysis leadership, the agency unveiled an entirely redesigned website built upon the foundations of a high-availability clustered Oracle Portal environment. Key to this effort was a cultural shift with respect to the maintenance of the website with the introduction of a distributed content management framework, allowing those closest to the content to create and edit their offerings directly. Once content is completed to their satisfaction, it is submitted into an integrated content management approval work-flow process.
The Impact
A more logical and condensed website structure with an accompanying fresh interface design that accommodates consistent navigation from a global perspective, providing a more consumer centric experience. The year it was released, the portal website won the state’s prestigious “Best of the Web” for state agencies.
