• Carl Blanchette is a respected Independent Verification & Validation leader. After 30 years contributing to programs, primarily in health and human services, with a specialization in child support systems, he has learned many IVV lessons. Here are his top five.

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  • Poet Marge Piercy may make the best case for Robotic Process Automation (RPA)—without ever intending to. It allows people to be of use by returning them to work that is real. How? By encouraging the use of technology as it was intended—to accomplish more, easier, without error, and at a quicker pace.

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  • Data is a valued asset that can propel growth. How you collect and store it can create a risk profile you don’t fully understand—with potentially negative consequences. That’s why you need to assume you have toxic data until you can prove you can’t.

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  • Categories: Staffing, Tips, Trick, LessonsBy 3.3 min read

    Are you familiar with Ray Dalio’s Principles You? Garnet River CEO Steve Richards is most like “The Inspirer” but has attributes of “The Entertainer” and “The Impresario.” Not surprising if you know him. Read what Steve thinks about personality tests and why he values them.

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  • As protecting data becomes more challenging and complex, with new tools being introduced to the market seemingly daily, three simple, core cybersecurity basics remain the best weapon to combat threats.

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  • Categories: Human ResourcesBy 1.8 min read

    Highly regarded Capital Region NY-based HR consultant Kathaleen Hanlon has been name practice lead for Garnet River's new HR consulting practice.

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  • One in five American adults are caregivers. More than a quarter of them struggle with coordination and just under a quarter of them (23 percent) say being in the service of others is bad for their health. New technology platforms make caregiver support easier by helping people do more with less.

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  • Categories: Garnet River NewsBy 1.9 min read

    Garnet River has a project manager coming off contract and available for immediate direct or contract hire. 20+ years TPM IT delivery, 10+ years change management, 20+ years relationship development. Highly experienced and credentialed, with proficiency across a wide range of technology platforms.

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  • Categories: Healthcare SolutionsBy 3.1 min read

    Over the last decade, enrollment in Medicare Advantage has more than doubled. For health plans and the healthcare BPOs that often support them, this represents tremendous opportunity—provided they can navigate the demanding regulations. With the Annual Election Period (AEP) rapidly approaching (running October 15 to December 7th), here are six items Medicare Advantage Plans and BPOs must ensure are complete within the CMS regulatory timeframes.

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  • Categories: Healthcare SolutionsBy 3.1 min read

    New healthcare business solutions practice will help health plans, administrators, hospitals and providers improve customer experience and program performance through system and process optimization.

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